How To Use the PetSafe® Snap-On Closing Panel on Your Pet Door
Important Information
The Snap-On Closing Panel is to be used for energy efficiency purposes only. While this can also be a visual to your pet that the door cannot be used at this time, the closing panel is not intended as a security device to hold up to an aggressive or forcible entry/exit attempt. This behavior will need to be discouraged via training.
The closing panel may not attach properly if the pet door is installed backward. Please ensure that the interior frame with the flap is installed inside your house.
Attaching the Closing Panel
Hold the sides of the closing panel with both hands and align it with the interior frame (with vinyl flap only).
Ensure the side notches on the closing panel are aligned with the side slots on the frame.
Place the closing panel on the frame, pressing the panel notches into the frame slots with your thumbs until they click into place.
It is imperative that the notches click into the frame slots on each side for the panel to be properly secured.
Removing the Closing Panel
- Using both hands, place your fingers under the closing panel side handles and your thumbs near the center of the panel.
- Press your thumbs into the closing panel and pull both side handles out and towards you. The closing panel notches will unlatch from the frame slots.
Contact Customer Care
If you need further assistance, please contact our customer care team.